The SEPTA Key Card Travel Wallet will replace the paper tickets system starting April 2. Since that date paper tickets will not be accepted on Regional Rail trains or at turnstiles at the Center City Regional Rail stations.
According to FOX 29, SEPTA officials said the Key Card represents a price advantage, it provides rail customers with the lowest fare price. Additionally its use is encouraged for the health and safety protections for both customers and employees.
SEPTA officials went on to say with the Key Card Travel Wallet, riders have these travel options:
- Pay as you go
- Load Weekly (56 rides) or Monthly (240 rides)
- Load One Day Independence Pass (10 rides)
- Load Three Day Independence Pass. This bundles three One Day Independence Passes at a discounted rate.
All of the above options are available for travel on Regional Rail and transit, including bus, trolley and subways and elevated subways.
Customers should tap the platform or turnstile validator at their station and, after getting off their train, tap off before at the exiting platform or turnstile validator before they leave the station to close their trip.
SEPTA officials urge customers to register their Key Cards. This protects fares in case it is ever lost or stolen. Also, customers who register their Key Card within 30 days are refunded $4.95 purchasing price.
Refund for paper tickets
Those customers who have paper tickets can return them to SEPTA for a refund. These requests should be mailed to Ticket Refunds, SEPTA Railroad Division. P.O. Box 58609. Philadelphia, Pa. 19102-8849.
When mailing in a refund request, be sure to include all unused tickets with a letter asking for a refund and the return address. For more information on Key Card Travel Wallet, customers can visit can the SEPTA key website.