In order to help to check the spread of COVID-19, SEPTA will reduce the levels of service of all its transit services beginning on Sunday, March 22. The measure includes buses, the Market-Frankford Line, Broad Street Line, trolleys and the Norristown High Speed Line.
SEPTA will run all services on Saturday schedules, seven days a week, until further notice. This will include 24-hour train operations on the Market-Frankford and Broad Street Lines.
According to a general announcement published on its web site, the SEPTA Key Senior & Reduced Fare Card processing programs at 1234 Market Street, Concourse Level and the Accessible Travel Center at Suburban Station are closed until further notice.
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Concerning the Regional Rail, all Chestnut Hill East trains will board on the inbound platform between Wister and Gravers Station due to track-work. Delays can be up to 20 minutes.
In West Trenton, passengers must board trains on the inbound platforms from Neshaminy Falls to Noble Stations due to construction. Delays can be up to 10 minutes.
SEPTA General Manager Leslie Richards said in a statement that he is “extremely proud of the hard work and dedication our workforce has shown during this unprecedented crisis. Everyone is pulling in the same direction, and that gives me great hope that we will ultimately pull through this very trying time.”
Additionally, the agency said that in order to follow the recommendations of social distancing indicated by the Department of Health, ticket windows and waiting rooms of the outlying regional train stations will be closed.
Fares will continue to be available for purchase at the five Center City ticket offices and the SEPTA key fare kiosks at these stations.
Until further notice, all cash fares paid onboard trains for travel from an outlying station will be at the reduced weekend/evening rate.
Due to the Coronavirus pandemic, SEPTA’s ridership has declined around 60% on transit modes and 80% on regional rail.